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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A popup will show up. It includes in-depth info about all the operations that you can carry out on the given page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of how-to video clips illustrating how to work with our web hosting Control Panel. They're designed for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you need, take a peek at our extensive Frequently Asked Questions section, which comprises questions asked by real customers and provides real solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our fantastic team of client support engineers available 24/7/365 and ready to help you with any question. Each support ticket you open will be answered in less than one hour (the average response time being approximately 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 151588

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com